There is no doubt that the Samsung Galaxy Z Flip 3 has excellent camera capabilities to capture high-quality photos and videos. However, some users have reported their Galaxy Z Flip 3 camera is not working properly. Are you experiencing the same issue?
According to users, the problem can appear in a few ways: the camera not functioning, displaying a black screen during camera preview, or even showing a “camera failed” error when opening the camera app.
If you’re experiencing any of these issues, then you are in the right place. We will walk you through 6 fixes in this guide to help you troubleshoot and fix your Galaxy Z Flip 3 camera.
Table of Contents
Fix 01: Clear Camera App Cache
The camera app cache is a folder on your Samsung Galaxy Z Flip 3 where the app keeps temporary data. It uses this data to provide a smooth user experience.
However, over time, this cache folder can become full of old or corrupt files and cause the camera app to malfunction, display a black screen, or show a “camera failed” error.
In such cases, you can simply resolve this by clearing the camera app cache.
Clearing the camera cache will not delete any of your photos or videos, nor will it alter any existing configurations you’ve made to the camera settings. Therefore It’s a safe solution that you can apply on your Galaxy Z Flip 3.
Here’s how to clear the camera app cache:
- Go to the Settings menu on your device.
- Scroll down and tap on Apps.
- In the list of applications, find and tap on Camera.
- Tap on Storage.
- Finally, tap on Clear Cache.
Fix 02: Reset Camera Settings
Resetting camera settings will eliminate any setting that may be causing the camera to malfunction. This is because when resetting the camera settings, all the changes you’ve made to the settings will be reverted back to the factory default values.
Here are the steps to reset camera settings on your Samsung Galaxy Z Flip 3:
- Open the Camera app on your device.
- Tap on the gear icon located at the bottom left corner to access the camera settings.
- Scroll down to the bottom of the settings list.
- Tap on Reset settings.
- A prompt will appear asking for confirmation, tap on Reset.
Fix 03: Clear Camera App Data
Unlike the camera app cache, the Camera App Data folder contains information about your app settings, preferences, and other important files the app needs to function. The problem is these data files can also become corrupted and make the camera not working.
Just like clearing the camera app cache, clearing the camera app data will potentially resolve the issue by erasing these problematic files.
Note: One more thing. Your photos and videos will remain untouched and safe in your gallery.
Clearing the camera app data is similar to clearing the camera app cache, here’s how:
- Navigate to the Settings app on your device.
- Scroll down and tap on Apps.
- In the list of apps, find and tap on Camera.
- Tap on Storage.
- Tap on Clear Data and confirm your action.
After clearing the data, restart your device to apply the fix successfully.
Fix 04: Do a Software Update
It is also possible that instead of the camera app, the device software (One UI) is causing the camera not to work. This is possible because the camera app works on top of the operating system. If the operating system doesn’t handle the app properly, it can cause the app to malfunction and stop working.
That is why we recommend doing a Software update on your Galaxy Z Flip 3. This not only brings in new features but also includes bug fixes that may resolve the camera not working issue on your phone.
Here’s how you can perform a software update:
- Tap on the Settings gear icon at the top right corner.
- Scroll down and tap on Software update.
- Tap on Download and install.
- Your device will check for updates. If an update is available, tap on Install now.
Fix 05: Install a Third-Party Camera App
If the above solutions have not resolved the issue, you need to determine whether the problem lies with the built-in camera app or the device’s camera unit itself. One such way to test this is by installing a third-party camera app.
There are a lot of useful camera apps that have amazing features. However, what we need here is a simple camera app that doesn’t produce any artificial effect. Therefore, we can recommend Open Camera, which is available for free on the Google Play Store.
Here’s how you can install and use Open Camera to test the issue:
- Open the Google Play Store on your Samsung Galaxy Z Flip 3.
- Search for Open Camera in the search bar.
- Tap on Install to download and install the app.
- Once installed, open the open Camera app and try taking a photo or video.
If the Open Camera app works without any issues, chances are higher that the problem lies with the built-in camera app on your device. In this case, consider using Open Camera or another third-party app as your primary camera app until another software update resolves the issue.
However, if the Open Camera app also doesn’t work or open, the problem indicates a problem with the camera unit itself. In this case, further hardware troubleshooting is required to troubleshoot your issue, which is covered in the next section.
Fix 06: Take the Device to a Repair Center
As we said before, if the Open Camera app doesn’t work, it’s likely that the problem is hardware-related.
If this is the case, you need to take your device to a Samsung-authorized service center. Also remember to back up all your important data before you hand over your device for repair, as some repairs might require a full system reset.
If your device is still under the warranty under warranty, the repair will be done free of charge or at a reduced cost.
Before taking your device to a repair center, you need to know which repair center is near to you. So you can report the issue to the repair center and then book an appointment to check your device.
To locate a Samsung service center near you:
- Go to the Samsung official website.
- Scroll down to the bottom of the page and click on Support.
- Click on Support Center.
- Scroll down and click on ‘Find a Service Location near you.
- Enter your city or zip code in the search bar and hit Enter.