If you’re experiencing issues with your Samsung Galaxy Z Flip 3’s screen not responding, Don’t worry.
This is a common issue that typically occurs due to a software glitch or an unresponsive process and the good news is that this problem can be easily fixed by applying a few troubleshooting steps.
This guide will walk you through 5 methods to get your Galaxy Z Flip 3’s screen back to normal. So, let’s dive in.
Table of Contents
Fix 01: Force Restart Your Galaxy Z Flip 3
Most of the time, the best solution to fix minor software glitches and unresponsive processes that cause the screen to not respond is by force restarting your Galaxy Z Flip 3.
This will refresh the system and clear out the device’s temporary data, which might be causing the problem.
Here’s how to force restart your Samsung Z Flip:
- Press and hold the Power button and the Volume down button simultaneously.
- Keep holding both buttons until the device vibrates and the Samsung logo appears on the screen.
- Release both buttons.
Fix 02: Turn Off Touch Sensitivity
The “Touch Sensitivity” feature on your Samsung Z Flip increases the touch sensitivity of the screen for use with screen protectors.
However, if it’s turned on without a screen protector, it can cause the screen to become overly sensitive and unresponsive.
To turn off touch sensitivity, follow these steps:
- Open the Settings app on your Galaxy Z Flip.
- Scroll down and tap on Display.
- Scroll down to find the Touch Sensitivity option.
- If the toggle next to Touch Sensitivity is on, tap it to turn it off.
Fix 03: Reboot to Safe Mode
Third-party apps can also interfere with the normal functioning of your Samsung Z Flip, causing the screen to become unresponsive.
Safe Mode allows your device to run without any third-party apps. This can help determine if an app is causing the issue.
Here’s how to boot your Samsung Z Flip into Safe Mode:
- Press and hold the Power button until the Power off option appears on the screen.
- Tap and hold the Power off option until the Safe Mode prompt appears.
- Tap Safe Mode to restart your device in this mode.
Once your device restarts in Safe Mode, unfold and fold the screen. If it’s working fine, a third-party app is likely causing the issue.
Start by uninstalling the most recently downloaded apps one by one, and checking the screen’s response after each uninstallation.
If the screen is still unresponsive in Safe Mode, the problem might be more serious and could be related to the device’s software or hardware. In this case, continue with the next troubleshooting methods given below.
Fix 04: Do a Software Update
Certain glitches or processes may not be ruled out by doing basic troubleshooting. In such cases, updating your device software can potentially resolve the issue.
Here’s how you can update your Samsung Z Flip’s software:
- Swipe down from the top of the screen to open the notification panel.
- Tap on the Settings icon (it looks like a gear).
- Scroll down and tap on Software Update.
- Tap on Download and Install. If an update is available, your device will start downloading it.
Note: Ensure that your device has enough battery life (preferably above 50%) to complete the update process.
Fix 05: Take Your Z Flip 3 to a Samsung Repair Center
If none of the above solutions have resolved the issue, it’s possible that the problem lies with the device’s display itself. This means your Z Flip 3 screen may be defective or damaged.
In such a case, it’s best to take your device to a Samsung repair center for a thorough check-up.
You can find the nearest Samsung repair center using this link: Samsung Repair Center Locations.
Once you take your Galaxy Z Flip to the repair center, a Samsung expert will inspect the device. If the problem is due to a hardware issue, they may suggest a screen replacement or other necessary repairs.
Keep in mind that the cost of these repairs may vary depending on the extent of the damage and whether your device is still under warranty.