Samsung Galaxy Z Flip 4

Do This If Your Galaxy Z Flip 4 Fails to Transfer Files Using Smart Switch

If you are having difficulties transferring files between your PC and Samsung Galaxy Z Flip 4 via Samsung Smart Switch, this guide has all the solutions to fix it.
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Smart Switch is a handy software that allows you to transfer files between your Samsung Galaxy Z Flip 4 and your PC.

However, for Smart Switch to work properly, it requires the Android app, desktop software, and Samsung USB driver to be installed on both your PC and Galaxy Z Flip 4. Moreover, these applications need to be free from glitches. If there’s any issue, you won’t be able to transfer files between these devices.

So if your Smart switch fails to transfer files using smart switch, this guide has every fix you need to know to resolve this issue.

Fix 01: Restart the Device and Try Again

A restart can fix temporary software glitches that might be causing the file transfer process to be interrupted. Restarting your Galaxy Z Flip 4 does this by refreshing the system. Here’s how to do it:

  1. Press and hold the Power button on your Samsung Z Flip until the power off menu appears.
  2. Tap on the Power off option and wait for the device to completely shut down.
  3. After the device has shut down, press and hold the Power button again until the Samsung logo appears.
restart

Fix 02: Reinstall Smart Switch App

The Smart Switch app on your Samsung Z Flip may not function as expected due to installation issues or corruption. This could lead to failure in transferring files between your device and your PC. 

To rule out this possibility, it’s recommended to uninstall and reinstall the Smart Switch app on your device.

Follow the steps below to reinstall the Smart Switch app:

  1. Open the app drawer on your Samsung Z Flip and navigate to the Smart Switch app.
  2. Long press on the app icon and select Uninstall from the options that appear.
Long press smart switch uninstall
  1. Confirm the action by tapping on OK or Uninstall.
smart switch uninstall confirm
  1. Once the app is uninstalled, open Google Play Store.
  2. Search for Smart Switch in the search bar.
Search for Smart Switch
  1. Select the app from the search results and tap on Install.
smart switch Install
  1. Wait for the app to download and install. Once done, open the app and try transferring files again.
open smart switch

Fix 03: Reinstall Smart Switch Desktop Software

The file transfer process may also not be completed correctly if the Smart Switch desktop software is not functioning as expected. This could happen because of software glitches, outdated versions, or improper installation.

To rule out this possibility, you should reinstall the Smart Switch desktop software on your computer. Here are the steps to do so:

For Windows PCs:

  1. Go to the Control Panel.
  2. Click on Uninstall a Program under Programs.
Uninstall a Program in windows
  1. Look for Samsung Smart Switch in the list of installed programs.
Samsung Smart Switch in the list of installed in windows
  1. Click on it and then click on Uninstall.
samart swich Uninstall windows
  1. Once the uninstallation process is complete, restart your PC.
  2. Now, visit the official Samsung website and download the latest version of Smart Switch desktop software.
Smart Switch desktop software
  1. Install the software by following the on-screen instructions.
install Smart Switch desktop software

For Mac PCs:

  1. Open the Finder and go to the Applications folder.
  2. Look for ‘Samsung Smart Switch’ in the list of applications.
  3. Drag it to the Trash or right-click and select ‘Move to Trash’.
  4. Empty the Trash to complete the uninstallation.
  5. Restart your Mac.
  6. Now, visit the official Samsung website and download the latest version of Smart Switch desktop software.
  7. Install the software by following the on-screen instructions.

Fix 04: Install USB Drivers for Samsung Galaxy Z Flip 4

USB drivers are a set of software instructions that allow a hardware device, like your Samsung Z Flip 4, to communicate with the operating system of your computer. 

Without the correct USB drivers installed, your PC won’t recognize your Galaxy Z Flip 4, thus preventing the Smart Switch from transferring files.

If you haven’t installed the correct USB drivers for your Galaxy Z Flip 4, or if the existing drivers are outdated or corrupted, you should install or update them. Here’s how to do it:

  1. Visit the Samsung official support page at https://www.samsung.com/us/business/support/owners/product/galaxy-z-flip4-unlocked/.
Visit the Samsung official support page
  1. Look for the “Downloads” section and click on it.
  2. Download the USB driver suitable for your operating system (Windows or Mac).
  3. Once the download is complete, locate the downloaded file on your computer and double-click on it to start the installation process.
  4. Follow the on-screen instructions to complete the installation.
  5. After the installation is complete, restart your computer.

Fix 05: Use Alternate Method

If none of the above methods work, there could be a compatibility issue between your PC and the Samsung Galaxy Z Flip 4. In such cases, the best solution is to use an alternate method to transfer files.

Cloud Storage: Services like Google Drive, Dropbox, or OneDrive allow you to upload files from one device and download them on another. 

USB Cable (Through File transfer mode): Without using Smart Switch, connect your Samsung Z Flip to the PC using a USB cable, and it should appear as a media device. You can then drag and drop files between the devices.

James

James is the leader of our website and brings a wealth of knowledge in hardware troubleshooting. With his background as a certified electronic technician and experience working at a smartphone repair shop, James has an intimate understanding of the inner workings of high-end smartphones. He will guide users through various steps to identify hardware issues and provide practical solutions. While James won’t dive into intricate technical details, he aims to empower users to take action and resolve hardware problems.