Samsung Galaxy Z Flip 3

Samsung Z Flip 3 Cover Screen Camera is Not Working – How to Fix

Want to fix the cover screen camera on your Galaxy Z Flip 3? Check this guide out!
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Like any other smartphone out there, the Samsung Galaxy Z Flip 3 camera is designed to work seamlessly, without ruining the experience of its users. Unfortunately, for some users, the front camera (some say cover screen camera) is not working properly. 

If you are experiencing the same issue, then know that most of the time the cover screen camera doesn’t work if there is a software conflict with the device, and only in some rare cases, hardware defects with the front camera unit can also create this problem. 

However, without determining the issue here, we cannot say exactly what has caused your device’s front camera to malfunction (we will explain how you can do it). Therefore, before you rush off to a repair center, it’s worth trying out these troubleshooting steps that can potentially resolve the problem.

Fix 01: Clear the Camera App Cache

Clearing the cache of the Camera app is a proven way to resolve the cover screen camera not working issue. This is because oftentimes, the camera app cache is what causes camera issues. 

Here’s how you can clear the Camera app cache:

  1. Navigate to the Settings of your Samsung Galaxy Z Flip 3.
  2. Scroll down and tap on Apps‘.
Apps
  1. In the list of apps, find and tap on Camera.
app Camera
  1. Once you’re in the Camera app info, tap on Storage.
camera app Storage
  1. Here you will see the option to Clear Cache. Tap on it.
camera Clear Cache

Fix 02: Clear Camera App Data

Some app glitches might not be resolved by merely clearing the camera app’s cache. In such cases, you need to take a step further and clear the camera app data.

Now, you might be wondering, what’s the difference between camera app data and camera app cache? 

Well, the camera app cache is a small amount of storage dedicated to storing temporary data that the app needs to function smoothly. On the other hand, camera app data is all the information the app stores, including your settings and preferences.

Clearing the camera app data simply takes the app back to its original state when you first open it. This will fix any issues that have arisen due to corrupted or incompatible data.

To clear the camera app data:

  1. Open the Settings app on your device.
  2. Scroll down and tap on Apps.
apps setting
  1. In the list of apps, find and tap on Camera.
app Camera
  1. Once inside the camera app info, tap on Storage.
camera app Storage
  1. Here, you’ll see two options: Clear Cache and Clear Data. Tap on Clear Data, and then confirm your action.
Camera Clear Data

Fix 03: Test a Third Party Camera App

As we said before the cover screen camera not working on your Samsung Galaxy Z Flip 3 could be a result of a hardware malfunction. To make sure whether this is a hardware or software issue, you can test the functionality of the camera using a third-party camera app.

One such reliable app is the Open Camera app. We have used this app to create other camera guides related to the Z Flip 3 because of their compatibility with almost all devices. 

By testing your camera with this app, you can rule out if the problem lies with the default camera app or the hardware (front camera unit) itself.

Here are the steps to download and test the Open Camera app:

  1. Open the Google Play Store on your Samsung Galaxy Z Flip 3.
  2. In the search bar, type Open Camera and hit enter.
play store search Open Camera
  1. Click on the Install button to download and install the app.
open camera app Install
  1. Once installed, open the Open Camera app.
open Camera app
  1. Try using the front camera by switching from the rear camera option.

If the front camera works perfectly fine with the Open Camera app, it indicates that the issue is software-related. In this case, you need to update your device’s software to resolve the issue. To do this:

  1. Go to Settings.
  2. Tap on Software Update.
Software update1
  1. Download and Install.
Download and install
  1. If there’s an update available, install it.

However, if the front camera still doesn’t work even with the Open Camera app, then the chances are high that the issue is related to a hardware issue. In this case, you should proceed to the next solution where we explain about taking your device to a Samsung repair center.

Fix 04: Take the Device to Samsung Repair Center

Hardware issues are more complex and need a professional to check and fix them. Therefore, it’s best to take your device to a Samsung Repair Center.

If you don’t know how to find the nearest Samsung Repair Center, you can use the ‘Service Center Locator’ feature on Samsung’s official website. Simply input your location, and it will show you the closest centers.

find service center

It is worth mentioning that if your device is still under warranty, the repair will be covered at no extra cost to you. However, there will be some tests to ensure that this is a manufacturing defect and not caused by a drop or water damage.

James

James is the leader of our website and brings a wealth of knowledge in hardware troubleshooting. With his background as a certified electronic technician and experience working at a smartphone repair shop, James has an intimate understanding of the inner workings of high-end smartphones. He will guide users through various steps to identify hardware issues and provide practical solutions. While James won’t dive into intricate technical details, he aims to empower users to take action and resolve hardware problems.