Samsung Galaxy Z Flip 4

How to Fix a Z Flip 4 That’s Not Connecting to PC

Complete guide to fix a Samsung Galaxy Z Flip 4 that doesn't connect to a PC.
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When you want to back up your phone, transfer files, or use your device as a portable mic or camera, you need to connect your Galaxy Z Flip 4 to a PC. However, many users have reported they cannot connect their devices to a PC.

If you are having the same problem, this guide will walk you through the process of troubleshooting this issue in just four simple steps.

Step 01: Download & Install USB Driver for Samsung Galaxy Z Flip 4

A USB driver is a file that allows a hardware device to communicate with the operating system of a computer.

First, you need to download and install the USB driver for your Galaxy Z Flip 4. This driver is specifically for Windows PCs. If you’re using a Mac or Linux, you don’t need a driver and can move on to the next step.

download drivers

To download the USB driver, visit the following link: Samsung Support. Select ‘Galaxy Z Flip 4’ and your carrier (choose ‘Unlocked’ if your device is not tied to a specific carrier). On the resulting page, scroll down to find a button to download the driver.

driver windows download

Before installing the driver, remove any connected Samsung devices from your PC. If you’ve previously installed a driver for a Samsung device, uninstall it and restart your PC before installing this new driver. This ensures a clean installation and prevents any potential conflicts.

Step 02: Download and Install Samsung Smart Switch

Samsung Smart Switch is a software that allows you to transfer files, back up your data, and update your device’s software conveniently.

To download Samsung Smart Switch, visit the official Samsung website at this link: Depending on your computer’s operating system, select the installer for either Mac or Windows.

download Samsung Smart Switch

After the download is complete, proceed to install the software. The installation process is pretty much straightforward. Just follow the on-screen instructions.

Then, remember to restart your PC after the installation. This will ensure that the newly installed software is properly integrated into your system and can function without any hitches.

Step 03: Clear These App Data of Your Galaxy Z Flip 4

Now that you have set up your PC, it’s time to prepare your Samsung Z Flip for connection. This involves clearing the app data for Google Play Services, Android Auto, and Google Assistant on your device. 

This step is crucial as these apps sometimes interfere with the connection process.

Follow these steps to clear the app data:

  1. Open the Settings app on your Samsung Z Flip.
  2. Scroll down and tap on Apps.
  1. In the list of apps, find and tap on Google Play Services.
Google play Service
  1. Now, tap on Storage .
google play service Storage
  1. Tap on Clear Cache and Clear Data.
Google Play Service Clear Cache and data
  1. Repeat steps 3 and 4 for Android Auto and Google Assistant.

After you’ve cleared the app data for these three apps, restart your Samsung Z Flip to apply the changes.

Step 04: Now Connect Your Z Flip 4 to Your PC

At this point, you’ve successfully set up everything necessary for your Samsung Galaxy Z Flip 4 to connect to your PC. All that’s left is to physically connect your device to your computer.

For this, use an original data cable. A common mistake many users make is using a charging cable instead of a data cable. 

While both may look similar, a charging cable is only for charging your device, and it doesn’t support data transfer. Hence, always ensure to use a data cable for this purpose.

Here’s how to properly connect your Galaxy Z Flip 4 to your PC:

  1. Take your data cable and connect one end to your Samsung Z Flip and the other end to your PC.
  2. Wait for your PC to recognize the device. You should see a notification on your computer screen indicating that a device has been connected.
  3. Unlock your Galaxy Z Flip 4 if it’s locked. Some devices require you to unlock them before they can connect to a PC.
  4. Choose the connection type. Once your device is connected, swipe down from the top of your device’s screen to open the notification panel. Tap the notification that says “Charging this device via USB” and select “File Transfer” or “MTP (Media Transfer Protocol)” option.

It is also important to place your device in a stable position where there is no chance of the cable being shaken or interrupted.


James is the leader of our website and brings a wealth of knowledge in hardware troubleshooting. With his background as a certified electronic technician and experience working at a smartphone repair shop, James has an intimate understanding of the inner workings of high-end smartphones. He will guide users through various steps to identify hardware issues and provide practical solutions. While James won’t dive into intricate technical details, he aims to empower users to take action and resolve hardware problems.