Samsung Galaxy Z Flip 4

How to Fix If Samsung Z Flip 4 Not Getting Text Messages

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Text messaging is a standard feature available on almost all mobile devices including Galaxy Z Flip 4. Many services and applications utilize text messages to deliver important notifications and alerts. When you don’t receive text messages, it leads to a breakdown in communication and missed appointments and reminders. 

This is a frustrating experience especially if you are expecting an important text message. If you have the same problem, don’t worry! This guide is going to fix your problem.

In this guide, we have explained six steps to fix this issue by explaining the possible causes behind it.

Why You Aren’t Getting Text Messages to Your Galaxy Z Flip?

Seven possible reasons could cause the Galaxy Z Flip 4 to not receive messages.

  • Poor network connection– If your phone has a weak cellular signal or is not connected to a stable Wi-Fi network, it will impact your ability to receive text messages.
  • Message Blocking– The sender’s number or the specific type of message is being blocked by your phone or carrier.
  • Full message storage– If your device’s message storage is full, new messages are not be delivered. 
  • Software issues– Glitches or software bugs on your Galaxy Z Flip will interfere with message delivery.
  • Messaging app issues– If there are issues with the messaging app you’re using, it will affect message delivery. 
  • SIM card issues– A faulty or improperly inserted SIM card will cause problems with receiving text messages. 
  • Carrier-related issues- There may be network or service disruptions from your mobile service provider that are impacting message delivery. 

This guide covers and addresses all the reasons and provides step-by-step instructions on how to resolve the problem.

So let’s get started. 

Fix 01: Check Cellular Signals

Strong signal coverage minimizes the risk of message loss, ensuring that you receive all text messages without interruption. Also, if the signal strength is strong, your device can communicate with the network efficiently.

Checking the signal strength provides you with important information about the quality of your network connection.

You need to know about how signal broadcasting works. Signal broadcasting refers to the process of transmitting signals, such as radio waves or electromagnetic waves, from a broadcasting station to a wide range of receivers. 

It is very important if you check cellular signals on your Galaxy Z Flip 4 using signal bars.

To do this:

  1. Go to Settings.
  2. Scroll down and tap on About.
  3. Tap on Status information.
  4. Then, select SIM card status.
  5. Check the Signal strength and make sure it is below 85dbm

If the signal strength is weak, you need to move to a different area or turn on Airplane Mode and then disable it after a few seconds. It will re-establish a stronger connection with the network. Also, Try turning off the WiFi of your phone.

Now check you receive text messages on your phone. If it’s not, you need to follow the next step.

Fix 02: Force Restart the Device

If you are experiencing not receiving text messages problem, you need to force restart your Galaxy Z Flip 4. Once the force restarts, it forces the device to shut down completely and start fresh. Then the device will reconfigure its network settings and establish a more stable connection.

Force restarting a device involves clearing the cache and temporary data, which will improve the device’s overall performance. 

There are the steps you need to follow to force restart:

  1. Press and hold the power key and volume down key together until the device starts to turn off and display the Samsung logo.
restart

After force restarting the device, try accessing the internet or using any network-dependent applications to verify if the network connectivity has been restored. And check to receive text messages on your phone.

Fix 03: Check Blocked Numbers in Messages

Do you have an idea about the block numbers feature in smartphones? Like any other smartphone, users can block messages from certain numbers on Z Flip. It allows users to prevent specific phone numbers or contacts from sending them text messages or multimedia messages (MMS). 

When a number or contact is blocked, any messages from that source are automatically filtered and prevented from appearing in your messaging app or notifications. So you need to check the block numbers of your phone.

how to check blocked numbers, and unblock them.

  1. Open dialer.
  2. Tap on the three dots at the top right corner and select Settings.
three dots
  1. Tap on Block numbers.
block number
  1. Turn off Block all unknown numbers.
Block all unknown numbers

After unblocking, now do you receive text messages on your Galaxy Z Flip 4?

If the problem still didn’t resolve. Don’t worry you need to move to the next step.

Fix 04: Contact the Carrier

The carrier is responsible for providing network connectivity, including SMS for text messages. By contacting the carrier, you will inquire about any ongoing network issues or confirm if there are any known problems in your area.

Once you contact the carrier you need to ask them if there are network outages, technical problems, or maintenance activities affecting the carrier’s network in your area and ask to fix those issues.

After contacting the carrier, you can check your problem is resolved. If it’s not. Don’t worry. You have two more steps to try.

Fix 05: Clear Messaging App Cache

The messaging app cache refers to temporary data that is stored by the messaging application on smartphones including the Galaxy Z Flip device. 

The messaging app cache becomes corrupted due to software glitches or conflicts. If the app cache is corrupted, it may prevent the app from properly receiving and displaying new messages. 

Clearing the cache in such cases will resolve the corruption and allow the app to function correctly.

So you need to clear the Messages app cache. It will not delete any messages from your Galaxy Z Flip 4 after doing this.

These are the steps for how to clear the Messages app cache:

  1. Go to Settings.
  2. Tap on Apps.
Apps
  1. Tap on “massage app.
Scroll down and select App Name
  1. Go to Storage.
storage
  1. Tap on Clear cache
Clear cache1

So far we have explained five steps to fix the issue. If none of them help you to fix the problem, Don’t worry.  You need to try the last step.

Fix 06: Reset Network Settings

Resetting network settings clears any custom or incorrect configurations that will be causing the problem.

When you reset the network settings, your device reverts to its default network configurations, ensuring that the necessary settings for text message delivery are properly restored.

This action will resolve various network connectivity issues and clear any misconfigurations that might be affecting the device’s ability to connect to cellular networks, Wi-Fi, or Bluetooth. 

So you need to reset network settings by following these steps on Galaxy Z Flip:

  1. Open Settings.
  2. Tap on General management.
general management
  1. Then, tap on Reset.
reset
  1. Tap on Reset network settings.
reset all
  1. Confirm.

Now will you be able to receive text messages on your Galaxy Z Flip?

Wrapping Up

We have explained six steps with instructions to fix the not receiving text messages issue on your Galaxy Z Flip 4. We hope this guide helped you to resolve the problem easily.

If you have any questions regarding the article you can put a comment below. And we are hoping for your feedback. If you have any suggestions on how we can improve, you can let us know.

steve

Steve is a brilliant Android developer with an in-depth understanding of Android code and its underlying logic. With his extensive experience in building over 50 apps, he possesses a deep knowledge of the Android operating system, app functionality, and troubleshooting techniques. Steve also has a degree in computer systems, making him a valuable asset to our team. Apart from writing for the website, he takes care of the technical aspects, ensuring a seamless user experience.